Customers – would you like to leave feedback about your recent experience with ModuleExperts?

What Our Customers Have to Say

At ModuleExperts we are committed to a positive customer experience. We welcome compliments, comments and constructive criticism, and all feedback is reviewed by our team for quality control. Below is a sampling of the compliments we’ve received from clients.

WELL DONE!!!! After two months, 4 ECMs, and $1000 dollars in “programming” fees and restocking charges from two other companies, I reluctantly chose to try Module Experts, I spoke to Chris on the phone and explained my issues for a 2002 Ram 2500 cummins 6spd, he asked for info on the truck, and for info other companies never asked for, he was patient to my “venting ” of dealing with bogus ECMs, each time I called or E mailed he answered, it took a week but when I received it and installed it the truck worked perfectly as other companies repeatedly told me the was a issue somewhere else in my truck. Thanks to MODULE EXPERTS my headache is gone.
Review By: Rodney M. Submitted: 06/16/2017

Have nothing but good things to say about my experience with Module Experts. Part came as described. Emailed requesting some advice on installation and got answers quickly. Mike.

Great Customer Service:

I called Module Experts because I had a Jaguar that was having turn signal problems and we could not a diagnosis. Our mechanic thought it might be a certain module, I called Module Experts and spoke with Chis and explained the situation. He immediately told me what the component operated and quoted a price, which was very reasonable. I paid for their services. Before I could send the module, my mechanic found the problem. Module Experts refunded my money and said they were glad we got the car repaired. A great company, I would highly recommend.

Carol McGee

Great Customer Service:

My car wasn’t running and dealership told me that the computer wasn’t working. The amount of money that the dealership wanted, I was thinking of selling the car. I got in contact with Module Experts and their service was so helpful. Didn’t have to tow car somewhere. Only had to unplug the computers (found out my car has TWO) and shipped them out. In one week, they were returned and fixed for half of the dealership cost. Great Price and Great Service.

Review By: Clement L.

Thanks

Module Experts provided excellent service for my 1997 Jaguar ECM repair. The service was fast and the re-manufactured ECM looked like new. I installed the ECM and the car runs fantastically! Thank you Module Experts and Adam for your excellent advice, service and professionalism!

David L.

JB:
Thank you very much for your call the other day.

The shop finally was able to put the truck back together and the ECM is doing a great job.
If I ever need another Cummins ECM definitely you will receive that order.
Thank you and have a great day

Francisco

Cummins ECM
Service was prompt, shipment was fast and new pcm solved all my problems
Mike C

Hello,

I received the ecm today, installed it and it worked perfectly.


Thank You,Mike, Sacramento

I live a nominal 100 miles from any certified FORD Mechanics. Chris and his team went way far out of their way to assist me in troubleshooting and effect repairs on my 1995 F250 Powerstroke. I had been trying to repair this truck for the last 5 months and these folks were able to assist in a great repair. I would recommend them to anyone that needs assistance repairing their vehicle. Their prices are reasonable and their expertise is excellent. Make no mistake you will not go wrong with Chris and company on your side.

John P.

Just wanted to say Thanks, Andy and Drew for their customer service. They went above and beyond to put the customer before the money. We here at Auto Dr. appreciate it. Thank you

Just wanted to say Thanks

After sending my unit out from my local auto parts store they told me that it was not fixable. I had thought that I was going to have to spend $2200 from the dealer but Andy told me to send my module in here and let them try because they hear this all the time. Thanks Andy, my Dodge Cummins ECM is running my truck perfectly no more wait to start issue and normal throttle response.

Jason S.

I received my module 6-2-16 it will be installed this weekend thanks gentlemen for your professional attitude and quick turnaround.

Ron

Hi,

Thank you for taking care of my problem. You did a great job. The car runs awesome. I will inform anyone who needs work done to contact you.

Thanks,

Ron

Order: 2081576

Hey Justin,

Just a note of thank you. My car after 10yr of having it and not being able to drive it worry free is now over. Car is running smooth with no problem!!! Thanks for your help.

Cliff

Thanks Justin

The ECM was sent to ME and repaired in a timely and professional manner. The repair helped me figure out why the vehicle would not run right. I am very pleased with their service and I will use or recommend them to others.

James H.

A+++++ Chris and the crew were amazing. I received my module as we discussed time wise and it worked as advertised. It feels like I have a new truck now. During this entire process I felt like I had my own personal salesmen with Chris. He never hesitated to answer any question I had immediately, and that means allot to a customer like me. He was awesome!!!! Normally if you have a question about something you have to wait sometimes days for an answer. Not here, my questions were answered within an hour. The price was right, the service was right, the entire experience was right. You won’t go away unhappy. Give these guys a try, if I ever need anything like this again I will. Good job guys.

Rob P.

At AA Automotive, my customers count on me to provide reliable service with a fast turnaround time. When it comes to repairing or locating a rebuilt module, I always turn to Module Experts. They consistently deliver the products I need on time and on budget which is crucial in my line of business. When you work with Module Experts, you also get to work with a personal technician through the whole process, and are kept informed on the status of your service from day one. I highly recommend Module Experts to anyone who is in need of automotive electronic repair. 

Harrison O.
AA Automotive

Maverick was very helpful when trying to match a computer for my F250. The computer worked perfectly and the service was fantastic. It was a great experience. Thanks Maverick!

Robert B.

I bought an ECM for my 2006 Dodge Ram Diesel. Great service, packaged well, no problems. HIGHLY recommend. You can’t go wrong.  A HUGE thank you to Maverick, awesome service!!!

George

I just spent a little time with Mark on the phone. It is so refreshing to deal with someone that is willing to truly listen to your problem, and try and help come up with a solution. He is a great asset to your company. I have put your website into my computer as a favorite and will be doing all my business with you guys in the future.

Max Hendricks
Pogue Chrysler - Powderly, KY

I sent in a ECM for repair. Received unit back in 3 days. Great job guys (Andy, Jahidel, Darryl). Excellent customer service.

Vaughn

Bought BCM for my 2002 Dodge Durango. Great service ,packaged well, no problems. Would recommend to anyone. Thanks Chris!!!

Roger M.

Great people to work with. Great product and fast shipping. Thanks!

Dee

Great people to work with, and Mr. Hernandez worked with me through the whole process. The part is working perfectly. Great company to deal with.

David Westberry

Colt did a fine job rebuilding the Module for my 1999 Dodge Viper. It is certainly nice to drive my vehicle again.

Don Pavlik

I purchased a remanufactured body control module for my 02 Jeep Liberty. The unit is working great. These guys know what they are doing!

Earl

I have only used module experts a couple times. Both times have been a great experience! My recent one was a customer brought in his 01 Silverado with the ABS module stuck on and draining his battery. I couldn’t find a module anywhere for within his price range. I suddenly remembered getting a BCM through you guys and called them about this one. They were very familiar with the problem, so for half the price of a new one, my customer got an improved one, he is thrilled and down the road and that of course means I am thrilled! Module experts has given me the ability to provide better customer service through their expedient service, I would HIGHLY recommend them for any and all module needs!

Michael

I dealt with Justin, very professional. My product arrived within 2 days and it works great.